FAQ

How are you different from other hosting companies?

The difference is we offer our services to do the entire basic setup for your website or eCommerce site such as connecting your domain name, installing software/applications etc in the plans as offered for your site to be running live.

Do you offer other services or applications?​

Yes, we do and we offer other services such as digital marketing, essential applications that assist to boost your business. We ensure there is no hidden cost to avoid overcharges as we break down all the services pricing offered such as installation, dedicated support, applications, softwares etc. You can find these add-ons available to you in your client dashboard.

Do you setup new WordPress sites or Shopify stores?

Yes, we do setup for all new websites or stores. We offer a complete package that covers all the basics to ensure your website is live online or your store can start selling. 

Do you install the WordPress software?​

Yes, once you have signed up our WordPress plan, we will install & set up your WordPress site, database and connect to your domain. You’ll be able to log in right to WordPress once it is completed. See information package here 

What is Shopify Unlimited Trial?

As a Shopify Partner, we offer all our customers unlimited trial, allowing all the time required to setup before launching their eCommerce stores and subscribing to Shopify plans. See information package here 

Do you do customized web themes?

We do. However, we do recommend our customers to browse through existing FREE and premium paid themes available to reduce cost. You can engage us to install or customise the theme at a small nominal fee

Do you have any other further questions?

Please use the contact form below to contact us for general/sales inquiries.

We will reply back to you as soon as possible.

Thank you.

Sales: Monday—Friday: 10:00AM–6:00PM (UTC/GMT +08:00)


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